Other updates include a new energy usage and temperature graph on the customer account summary page, and a faster, more streamlined process for when customers move homes or businesses.Īdditional enhancements are planned for 2018 as part of the utility’s efforts to improve customer communications and provide more ways for customers to manage their energy use. “We wanted to make it simple for our customers to have quick and easy access to the most up-to-date information,” Muhlestein said. Those who have the Rocky Mountain Power mobile phone app already have access to similar information and updates, but can still sign up for the text alerts. The new alerts were developed based on direct feedback from customers. Those interested can register on the Rocky Mountain Power website and customize which types of notices they want to receive. SALT LAKE COUNTY, Utah Over 22,000 Rocky Mountain Power customers were without power due to an outage that also left several intersections dark across Salt Lake County Monday morning. Tree Trimming If you are aware of any trees that are growing into power lines, please contact our office at 80 and we will come and take a look at it. Like Rocky Mountain Power, these organizations are deeply invested in their communities and intent on. The Rocky Mountain Power Foundation is announcing 302,500 in new funding to directly support community organizations across the three states it serves. An answering service will take your information and relay it to the crew. Rocky Mountain Power announces grants to support safety, health and wellness programs. Robert M Meredith Direct Testimony and Exhibits. Our emergency and after hours power outage number is 80. Jack Painter Direct Testimony and Exhibit. We also have options for billing reminders and payment information.” Application for Approval of the 2023 Energy Balancing Account. “In the past, customers would call or go online for updates on outages,” said Aric Muhlestein, Rocky Mountain Power director of customer service and support. “Now, after they sign up, customers can receive text or email updates on an outage, including changes to the estimated time of restoration and cause. George News, LLC, 2015, all rights reserved.This week, Rocky Mountain Power launched a program that will keep customers more in the know about power outages, billing and payment information. Planned power outage affects 1,500 Rocky Mountain Power customers, Middleton substation Rocky Mountain Power restored power to approximately 4,943 residents of Murray, Midvale, and Cottonwood Heights in roughly one hour Saturday morning.Beaver County teams up with BLM and Rocky Mountain Power.
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